Shipping on all Australian swatch orders is free. Orders have a processing time of 24-48 hours, with delivery between 3 - 10 working days, depending on where you are within Australia. All items are shipped via standard Australia Post. All orders are subject to availability. If your order can not be filled because the item is out of stock, you will be notified via email or phone and the item will be taken off of your order. A return prepaid envelope will be sent with your swatch orders. You will have two full weeks with your swatches and when finished, please put all the swatches back in the box and drop the parcel back to Australia Post. Please let us know if you need further time with your swatches and we can arrange an extension of time.  For detailed FAQs regarding the Box of Feels program, please click here.

Any questions regarding your shipment may be e-mailed to us : hello@arthide.co

 Shipping on all USA swatch orders is free. Orders have a processing time of 24-48 hours, with delivery between 3 - 8 working days. All items are shipped via Fedex. All orders are subject to availability. If your order can not be filled because the item is out of stock, you will be notified via email or phone and the item will be taken off of your order. A return tracking ID will be sent with your swatch orders. You will have two full weeks with your swatches and when finished, please put all swatches back in the box and call Fedex to arrange collection. Please let us know if you need further time with your swatches and we can arrange an extension of time. For detailed FAQs regarding the Box of Feels program,  please click here. Any questions regarding your shipment may be e-mailed to us : hello@arthide.co

For all international swatch orders, please contact us with your order and we can advise estimated shipping costs and process this for you. We accept credit card and PayPal. Orders have a processing time of 24-48 hours, with delivery between 3 - 10 working days, depending on location.Please note any international customs duties or taxes are payable by the receiver. 

We are able to ship our rugs worldwide. For further information on shipping and return policies for full size rugs - please visit the Art Hide or Ground Control webstores.